Terms of service

Terms of Service

Magneto SF — operated by MAGNETOSFCOM LLC. Last updated 26 August 2026.

These terms are the agreement between you and us when you buy a custom photo magnet from us. Please read section 2.1 (safety) and section 4 (the photographs you upload) carefully — they are the most important parts of this document for both of us.

By placing an order or using this website, you accept these terms. If you don't accept them, please don't order.

1. Who we are

MAGNETOSFCOM LLC, a limited liability company, trading as Magneto SF. 233 E Harris Ave # E6, South San Francisco, CA 94080-6807, United States. Email: hello@magnetosf.com

In these terms, "we", "us" and "our" mean MAGNETOSFCOM LLC. "You" means the person placing the order.

2. What we sell

Custom fridge magnets, printed to order with a photograph you upload:

  • 50 x 50 mm — $5
  • 80 x 80 mm — $6

Prices are in US dollars and exclude shipping and any applicable sales tax, which are shown at checkout. Every magnet is made to order. Nothing is printed until you have paid, and each item is unique to you.

2.1 Safety warning — please read before you buy

WARNING: CHOKING AND INGESTION HAZARD.

Keep away from children under 3. Magnets can cause serious internal injury if swallowed. Seek immediate medical attention if swallowed.

This is not a toy. If more than one magnet is swallowed, or a magnet is swallowed together with any other metal object, they can attract each other through the wall of the intestine and cause blockage, perforation, blood poisoning or death. Symptoms can look like an ordinary stomach upset, so if you suspect a magnet has been swallowed, go to an emergency department straight away and tell them a magnet may have been ingested — do not wait to see whether it passes.

Please keep magnets and any broken pieces out of reach of young children and of pets. Check magnets from time to time for cracks or a loose backing, and dispose of any damaged magnet safely.

3. Ordering

Your order is an offer to buy. The contract between us is formed when we send you an order confirmation email. Until then we can decline your order for any lawful reason, including if:

  • the item is mispriced or misdescribed because of an obvious error
  • we cannot take payment
  • we can't ship to your address
  • the uploaded content breaches section 5

If we decline after taking payment, we refund you in full.

You must be at least 18, or old enough to enter a binding contract where you live, and you must give accurate information at checkout.

4. The photograph you upload — your promises to us

This section matters more than any other in these terms. Please read it properly.

We print what you send us. We have no way of knowing who took a photograph, who owns it, or who is in it. That knowledge sits with you, so the responsibility does too.

4.1 What you promise

Each time you upload an image, you promise us that all of the following are true:

(a) You own the image, or you have permission to use it. You are the photographer, or you have bought the image with the right to reproduce it, or the copyright owner has given you permission to have it printed. Note that in most countries the copyright in a photograph belongs to the photographer, not to the person in the photo and not to the person who paid for the shoot. Professional portraits, school photos, wedding photos, newborn and family-studio photos are usually owned by the studio, and printing them without a release is copyright infringement — even though they are pictures of you or your family.

(b) The image is not someone else's protected work. It is not a photograph, artwork, illustration, character, logo, brand, or design owned by someone else, unless you have their permission. This includes images found through a search engine, saved from social media, taken from a website, or generated by an AI tool from someone else's protected work.

(c) Everyone identifiable in the image has agreed to it. If a person can be recognised in the photograph, you have their consent to have their image printed on a product. If that person is a child, you are their parent or legal guardian, or you have the permission of the parent or guardian.

(d) The image is lawful and does not breach section 5.

(e) You have the right to give us the licence in section 4.2.

If you are not certain about any of these, do not upload the image.

4.2 The permission you give us

You keep all ownership of your photograph. We claim no rights in it.

You give us a limited, non-exclusive, royalty-free licence to store, reproduce, crop, resize, color-adjust and print your image solely for the purpose of producing and delivering your order, and to keep a copy for the retention period set out in our Privacy Policy so that we can handle reprints and disputes.

We will not use your photograph in marketing, on our website, on social media, or for any other purpose, unless you separately and expressly agree in writing. Uploading a photo is not that agreement.

We may use trusted printing and fulfilment partners to produce your order. They receive your image only to print it, and only under confidentiality terms.

4.3 Your indemnity

If someone brings a claim against us because of an image you uploaded, you will cover us.

Specifically: you agree to indemnify, defend and hold harmless MAGNETOSFCOM LLC, its members, officers, employees, suppliers and printing partners against any claim, demand, action, loss, liability, damages, settlement, fine, and reasonable legal costs and expenses that arise out of or relate to:

  • your breach of any promise in section 4.1
  • any allegation that an image you uploaded infringes copyright, trademark, design right, or any other intellectual property right
  • any allegation that printing your image breached someone's right of publicity, right to their own likeness, or right to privacy — including under California Civil Code section 3344
  • any allegation that the content was unlawful, defamatory, or breached section 5
  • your breach of these terms generally

We will tell you promptly if such a claim arrives, and give you reasonable cooperation. We may choose to take control of the defence of any claim ourselves, at your cost, and you agree not to settle any claim in a way that imposes an obligation or admission on us without our written consent.

This indemnity survives after your order is complete and after these terms end.

5. Acceptable use — what we will not print

We refuse to print, and you must not upload, content that:

  • infringes anyone's intellectual property — copyrighted photographs, artwork, characters, logos, or brands you have no right to use
  • uses someone's face or likeness without their consent, including public figures and celebrities
  • is sexually explicit or pornographic
  • sexualises, exploits or endangers a minor in any way. This is an absolute line. We report suspected child sexual abuse material to the National Center for Missing and Exploited Children (NCMEC) and to law enforcement, and we cooperate fully with any investigation. We may preserve the file and your account details for that purpose.
  • promotes hatred, harassment or violence against people because of race, ethnicity, national origin, religion, disability, sex, gender identity, sexual orientation, age or any other protected characteristic
  • depicts or glorifies extreme violence, gore, terrorism or mass atrocity
  • promotes self-harm, suicide, or eating disorders
  • is defamatory, or is intended to harass, threaten, bully, stalk, humiliate or intimidate a specific person
  • contains private information about another person without their consent — home addresses, phone numbers, ID documents, medical records
  • advertises illegal goods or services, or otherwise breaks the law
  • is intended to deceive, such as counterfeit branding or forged identification

5.1 How we enforce this

  • We review every uploaded image for print quality — whether it is large enough, sharp enough and bright enough to print well — and we will email you before printing if it looks like it will not come out properly. That quality check is not a guarantee: we cannot promise to catch every problem, and a problem we did not spot does not make a poor result our fault.
  • Our quality check is not a rights check and not an approval of your content. We have no way of knowing who took a photograph, who owns it, or who is in it, and we do not attempt to verify any of that. Printing your image is never a statement that we have confirmed you had the right to use it, that it does not infringe anyone's rights, or that it complies with this section. Responsibility for those things stays with you under section 4.1, and reviewing one image for quality does not oblige us to review any other image for anything.
  • We may refuse or cancel any order on these grounds, at our sole discretion, before or after payment. If we refuse an order, we refund you in full (see the Refund and Return Policy).
  • We may refuse future orders from a customer who has repeatedly breached these rules.
  • We may report unlawful content to law enforcement and preserve relevant records.
  • Our judgement about whether content breaches these rules is final for the purposes of whether we will print it. You are of course free to take your order elsewhere.

5.2 Reporting a problem

If you believe something we have printed infringes your rights, or if you have a copyright complaint, email hello@magnetosf.com with "Content complaint" in the subject line. Tell us what the content is, what right you hold, and how we can verify it. We take these seriously and will respond. We operate a notice-and-takedown approach consistent with the DMCA (17 U.S.C. section 512): we will remove or stop using content on a valid notice, and we will pass valid notices to the customer concerned.

6. Print quality — what to expect

We want you to be happy with the result, so here is an honest description of what a photo magnet can and cannot do.

Resolution. We print what you upload, at the size you choose. A low-resolution file prints as a low-resolution magnet. Please upload at least:

  • 1000 x 1000 pixels for the 50 mm magnet
  • 1600 x 1600 pixels for the 80 mm magnet

Images saved from Instagram, WhatsApp, Facebook or a screenshot are usually well below this. We cannot add detail that isn't in the file. We are not responsible for print quality that results from a low-resolution, blurry, dark, over-compressed or otherwise poor-quality upload, and such an outcome is not a defect and is not refundable.

Color. Colors on a backlit screen and colors in ink are not the same thing, and no two screens are calibrated alike. Expect some variation, particularly in bright and saturated colors and in deep blacks. Reasonable variation is normal and is not a defect.

Cropping. Every magnet is square, so we crop your photo to a square ourselves before printing, centered. There is no crop tool at upload — you send us the photo and we do the cropping. If your photo is not already square, some of the edges will be trimmed, so please keep what matters near the middle. If the subject sits close to an edge, say so in the order notes or email us and we will look at it before printing.

We look at every photo before printing and will contact you if a file looks likely to print badly, offering you the chance to replace it or cancel for a full refund. We check carefully but cannot promise to catch everything.

For genuine defects, misprints and shipping damage, see the Refund and Return Policy. Those are always covered.

7. Price, payment and tax

Prices are shown in US dollars on the product page and may change at any time before you order. The price you see at checkout is the price you pay.

Payment is taken through Shopify Payments, which accepts Shop Pay, Visa, Mastercard, American Express and other methods shown at checkout. We do not see or store your full card details — your card data is handled by Shopify and its payment processors, under their terms and privacy policies.

Payment is authorised when you place the order and captured when the order is confirmed. If a payment is declined or later reversed, we may cancel the order.

Sales tax. We are registered with the California Department of Tax and Fee Administration (CDTFA) and collect California sales tax on taxable orders. Tax is calculated at checkout based on your delivery address and is shown before you pay. Where we are required to collect tax in another state, that is also shown at checkout.

If an item is listed at an obviously wrong price because of a system or human error, we may cancel the order and refund you rather than honour the error. We will tell you if this happens.

8. Shipping and risk

We ship within the United States only. Rates, times and lost-parcel handling are in our Shipping Policy, which forms part of these terms.

Delivery estimates are estimates, not guarantees. Once a carrier confirms delivery to the address you gave, risk of loss passes to you.

9. Returns

Our Refund and Return Policy forms part of these terms. In summary: custom items are not returnable for change of mind, but defects, misprints, wrong items and shipping damage are always put right by reprint or refund.

10. Our website

You may use this website for browsing and ordering. Please do not scrape it, attempt to break into it, upload malware, interfere with its operation, or use it to send spam.

The website's design, text, photographs and branding belong to us or our licensors. Please don't copy them.

We try to keep the site accurate and available, but we do not guarantee it will be uninterrupted or error-free.

11. Our warranties and their limits

We warrant that we will produce your order with reasonable care and skill, and that it will be free from material defects in materials and workmanship.

Beyond that, and to the fullest extent permitted by California and federal law, the website and our products are provided "as is", and we disclaim other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

Two things we should say honestly:

  1. California law does not permit us to disclaim everything. Under the Song-Beverly Consumer Warranty Act and California Civil Code section 1792, implied warranties on consumer goods sold in California generally cannot be disclaimed in a retail sale of new goods. Nothing here attempts to take away a right you have that cannot lawfully be taken away.
  2. Nothing in these terms excludes liability for fraud, fraudulent misrepresentation, personal injury or death caused by our negligence, or any other liability that cannot be excluded under California Civil Code section 1668 or other applicable law.

12. Limitation of liability

To the fullest extent permitted by law:

  • Our total liability to you for any claim arising out of or relating to your order, these terms, or our products is limited to the amount you actually paid us for the order concerned.
  • We are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost business, lost data, or loss of goodwill, even if we were told such losses were possible.
  • We are not liable for any loss arising from a photograph you uploaded that you had no right to use.

Again, honestly: some limitations are not enforceable in California, particularly where a claim involves fraud, wilful injury, or a violation of law under Civil Code section 1668, and some jurisdictions do not allow the exclusion of certain damages. Where a limitation is unenforceable, it applies to the maximum extent it can, and the rest of this section still stands. This section does not affect any non-waivable consumer right, and it does not limit liability for personal injury caused by our negligence.

13. Events outside our control

We are not liable for delay or failure caused by something genuinely outside our reasonable control — carrier failures, natural disasters, fire, flood, power or internet outages, industrial action, epidemic, war, government action, or failure of a supplier for those reasons. If such an event lasts more than 30 days, either of us may cancel the order and we will refund you in full.

14. Governing law and where disputes are heard

These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules.

Any dispute will be brought exclusively in the state or federal courts located in San Mateo County, California, and both of us agree to the personal jurisdiction of those courts.

If you are a consumer, this does not deprive you of the protection of any mandatory consumer law of the state where you live, and it does not prevent you from bringing a claim in small claims court where that is available to you.

Before going to court, please email us. Most problems are solved faster and more cheaply that way, and we would rather fix it than argue about it.

15. General

Changes. We may update these terms. The version that applies to your order is the version published when you placed it. Material changes will be reflected in the "last updated" date.

Severability. If a court finds any part of these terms unenforceable, that part is cut back to the minimum extent necessary, or removed, and the rest continues in force.

No waiver. If we don't enforce something straight away, we haven't given up the right to enforce it later.

Whole agreement. These terms, together with the Refund and Return Policy, Shipping Policy, Privacy Policy and Acceptable Use, Content and Safety Policy, are the whole agreement between us about your order.

Transfer. You may not transfer your rights under these terms without our consent. We may transfer ours if our business is sold or reorganised, provided your rights are not reduced.

16. Contact

MAGNETOSFCOM LLC (trading as Magneto SF), 233 E Harris Ave # E6, South San Francisco, CA 94080-6807, United States. hello@magnetosf.com

These terms are provided for information and are not legal advice.