Contact information
Contact Information
We're a small business and a real person reads every email.
Get in touch
Email: hello@magnetosf.com
We reply within 2 business days (Monday to Friday, excluding US public holidays).
Business address
MAGNETOSFCOM LLC, trading as Magneto SF
233 E Harris Ave # E6, South San Francisco, CA 94080-6807, United States
This is our registered business address for correspondence, not a shop or collection point. Please don't send returns here without emailing us first — see our Refund and Return Policy.
What to email us about
| Your question | Include this |
|---|---|
| Where's my order? | Order number |
| Something arrived damaged or misprinted | Order number and a photo of the problem |
| Change my address | Order number and the corrected address (fast, please — before it ships) |
| Cancel my order | Order number, within 2 hours of ordering |
| Refund or return | Order number |
| Delete my uploaded photo | Order number, subject line "Privacy request" |
| Privacy or data request | Subject line "Privacy request" |
| Copyright or content complaint | Subject line "Content complaint" |
| Anything else | Just ask |
Our policies
Our Refund and Return Policy, Shipping Policy, Terms of Service, Privacy Policy and Acceptable Use and Content Policy are all linked in the footer of every page.
Safety warning
Keep away from children under 3. Magnets can cause serious internal injury if swallowed. Seek immediate medical attention if swallowed. Full warning in our Terms of Service.
Business details
Registered business name: MAGNETOSFCOM LLC
Trading name: Magneto SF
Entity type: Limited liability company
Jurisdiction: California, United States
Online store: qawuif-cr.myshopify.com